Jennifer McLean - About Me

Hi! I'm Jenn. It's nice to meet you.

I'm a writer, editor, content strategist, and user experience designer. 

I have a BA in Medieval Studies, a certificate in User Experience Design, and eight years experience writing for diverse audiences in both the public and private sectors. My background is in academic and IT environments writing and editing business communications, technical documentation, and web content.


I specialize in proofreading and editing in US and Canadian English. I can also provide re-writes where needed for clarity and flow. For web content, I can make suggestions about accessibility considerations such as reading level and plain language.


I've edited non-fiction novels, memoirs, poetry, PhD and MA dissertations, academic articles, coursework, project and funding proposals, business correspondence, technical documentation, and web content for a range of sectors, including post-secondary education, agriculture, and transportation.


My subject matter areas of expertise include (but are not limited to):

  • History

  • Literature

  • Art history

  • Religious studies

  • Business

  • Marketing

  • Software development

  • Front-end web development

  • User experience design

  • Information architecture

  • Content strategy

  • Content design

  • Accessibility

  • Inclusive design

  • Interaction design

  • User interface design

  • SharePoint

  • IT Service Management (ITSM)

  • Web analytics

  • Information management

  • Social media


I'm passionate about connecting with people who have engaging stories to share (even if they don't know it yet). I bring my finely-tuned intuition and unique expertise in creative writing, literary theory and criticism, communications, project management, content strategy, and design to help you create the most precise and meaningful version of your message.

Here's where things get personal

I've always been a sensitive introvert who found fictional worlds just as engaging (and much less overwhelming) than the one we live in. Stories were sanctuaries full of old friends, a home I could always return to.

From a young age, I saw magic in the world, and infinite possibilities for exploration, adventure, and wonder. Spinning stories came as naturally to me as breathing, and I was dazzled by how a talented author could make words dance on a page.


But stories weren't confined, they were everywhere: people walked around with theirs written on their faces, in their body language, and infused in the tone of voice they used. It fascinated me. Everyone was writing the epic of their lives, one raised eyebrow and meaningful inflection at a time.

When I was diagnosed with an anxiety disorder and clinical depression as a teenager, I used stories to make sense of what I was feeling. I created characters and epic fantasy sagas to work through the emotions that were too big for me to process otherwise.


Writing taught me about myself, and in turn, gave me a different perspective on the beliefs and actions of people around me. That exploration gave me deeper empathy, both for myself and others. You never know what stories people are telling themselves, or what monsters they may be fighting.


As I've gotten older, I've realized how fortunate I am to be able to advocate for myself. Not everyone who struggles with mental illness, or even those who simply prefer a quieter existence, have that luxury. I believe part of my purpose is to share my experience, and in so doing, give a voice to those who can't speak for themselves.

Reality is shaped by the stories we tell ourselves and others.

I aim to create a kinder, gentler reality, one that's more self-aware and compassionate. What kind of reality will you create?